Refund policy

Maison Allon Return & Refund Policy

(Copy and paste this into your Shopify Return Policy section)

Returns & Refunds – Maison Allon
We hope you love your purchase, but if something’s not quite right, we’re here to help.

⏳ Returns

We accept returns within 30 days of delivery.

To be eligible:

  • Items must be unused, unwashed, and in original packaging

  • Tags must still be attached

  • Items marked Final Sale are non-returnable

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

We recommend using a tracked service to ensure the package reaches us safely.

💳 Refunds

Once your return is received and inspected, we’ll notify you via email.
Approved returns will be refunded to your original payment method within 5–7 business days.

❌ Non-Returnable Items

  • Items labeled Final Sale

  • Lingerie, swimwear, and personalized items

  • Gift cards

📬 Need to Start a Return?

Please email us at:
📧 maisonallon.official@gmail.com
Include your order number and a brief note about the reason for return. We’ll respond within 1–2 business days.